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| 1. | Enter Manual Direct Debit Presentations from the TRIPP for Windows Main Menu. |
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| 2. | Select Update Invalid BACS Dates from the File menu. | ||
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A message will appear to say that your BACS dates have been updated. Click OK to accept the message. If a message appears stating "No new updates are available" then the updates for the current year will already have been applied. To verify the new dates exist select BACS Invalid Processing Dates from the File menu and ensure that the dates for the coming year are included. |
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| If the dates have been updated, validate the dates and click the Save button to save the new dates. If the dates are not as expected or you have any difficulties please contact the Tritech support team on +44 (0)1730 893789. | |||
| 1. | Download the file BACSDAYS.A and save it to the TRIPP data directory of each portfolio with Direct Debits. Click here to download the file and when the File Download dialog appears (shown below) select Save and choose an appropriate directory. | ||
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| 2. | Copy the file from the saved location to TRIPP data directory for each portfolio. | ||
| 3. | Enter each appropriate TRIPP portfolio and from the main menu select "Payment Processing (including Direct Debiting)" | "Direct Debit Processing" | "BACS Invalid Processing Dates". | ||
| 4. | On entering the "BACS Invalid Processing Dates" facility the update file will be processed. If the dates require updating, the new dates will be displayed on the screen with a message to check that they are correct. | ||
| 5. | If the message does not appear the dates are probably already correct. To verify the dates select "Display Record" from the Invalid BACS Dates main menu. | ||
| 6. | If the dates are not correct please ensure the correct file has been downloaded and placed in the correct directory then repeat the process. If you have any difficulties please contact the Tritech support team on +44 (0)1730 893789. | ||
Home Page | Tritech Support | Contacting Us
9th December 2011.